Consumer Electronics Technical Support TSR

2 weeks ago


Quezon City, National Capital Region, Philippines Kompas Gramedia Full time
  • Handle incoming calls from customers
  • Address concerns of the customers in a satisfactory manner
  • Provide clear and concise step-by-step instructions to users/customers over the phone to resolve technical and account related issues
  • Adhere to company and account policies at all times
  • 2 year Vocational Course / Associate Degree Graduate or completed at least 2 years College undergraduate (no back-subjects)
  • Above Average to Good English communication skills
  • At least 1 year customer service experience handling consumer electronics (US brands)
  • Typing speed of at least 40 wpm (90% accuracy)
  • Willing to be assigned in Ortigas and work on shifting schedule

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