Jr. Training Officer
4 weeks ago
JR. TRAINING OFFICER (for a SAVINGS BANK)
DUTIES AND RESPONSIBILITIES:
- Provides administrative support in the implementation of training programs
- Develops sales training modules
- Conducts approved attitude/ values formation, culture-building, and other organizational development programs and projects.
- Conducts programs on leadership enhancement, customer service, values formation, vision-casting, corporate orientation, team building, customer service, and other training programs.
- Prepares Post–training evaluation for developmental programs at all levels.
- Consolidates training evaluation
- Assist in designing evaluation for the Developmental Program
- Consolidates the training plan of each department/unit for review and presentation to management.
- Conducts, designs, and implements training needs assessment (TNA) instruments to determine the learning and development needs of Bank employees at all levels.
- Conceptualizes, designs, and recommends attitude/ value formation, culture-building, and other organizational development programs and projects.
- Assists, in the revision of policy and manuals as needed
- Other tasks that may be assigned from time to time
JOB QUALIFICATIONS:
- Graduate of Behavioral Science, Psychology, or Management from any reputable school/university.
- Proficiency in MS Office Applications (e.g., MS Excel, MS Word, and MS PowerPoint)
- With at least 1-2 years of working experience in a Bank or Financial Industry in Training and Development,
- Has conducted /facilitated Sales and Customer training, values formation, etc.
- Good analytical thinking; able to generate reports and provide analytics on the generated information
- Good communication skills in the English language, both oral and written
- Basic Supervisory Skills
- Must have an in-depth understanding of training design and evaluation
- Must have excellent presentation skills and facilitation skills
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