Customer Support Representative-3

1 month ago

Philippine, Philippines Community Brands Remote Work Freelance Full time
Overview

We are seeking a CUSTOMER SUPPORT REPRESENTATIVE to join our growing team

Responsibilities & Qualifications

DUTIES & RESPONSIBILITIES:
Receives, validates, and updates data.May perform some related clerical duties.Typically reports to a supervisor or manager.  Possesses a moderate understanding of general aspects of the job.Works under the close direction of senior personnel in the functional area.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Experience:
Typically requires a high school diploma.May require 0-1 years of general work experience.Has gained proficiency in multiple competencies relevant to the job.
Computer/Technical:
Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, OutlookDemonstrate ability to learn and understand basic office software applicationsData ControlData Entry-KeyboardingOffice TechnologyGeneral Office Software
Other Skills:
Excellent verbal and written communication, organization and follow up skillsExcellent relationship building skills and ability to work both individually and as a member of a team are necessaryProven ability to handle multiple tasks with minimal supervisionAbility to work effectively within a fast-paced, deadline-driven environmentStrong problem solving and analytical skills with keen ability to deal with detailed, and sometimes ambiguous, information
Total Rewards

About Us

Community Brands – leveling the playing field between for-profits and purpose-driven organizations

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Why work here?

Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

At Community Brands, a great company awaits you...
Market-Competitive CompensationGenerous Allowances & BenefitsQuarterly Performance BonusFlexible Planned Paid Time OffAnnual Leave Credit ConversionMedical InsuranceDependents’ HMO CoverageDental CoverageComprehensive Life InsuranceCasual EnvironmentPurpose-Driven CultureWork-Life BalancePassionate About Community InvolvementEqual Opportunity Employer
All persons hired will be required to:
verify their identity,verify they are eligible to work, without sponsorship, in the country they are to be employed in, andcomplete any required employment eligibility verification form upon hire.