Remittance Operations Officer
1 month ago
The Remittance Operations Officer shall be responsible for the direct supervision of the operations staff to ensure effective and efficient management of operational workflow of incoming remittances from various tie-ups in, but not limited to, non-Middle East locations to ensure fast, accurate and timely delivery of the remittance products to the beneficiaries.
He/she shall also provide high level of service support to the business unit to ascertain customer satisfaction both internal and external. The role will observe full and strict compliance of the Section in the implementation of the Bank’s standard policies and procedures as well as external rules, regulations and laws, such as those issued by BSP and those pertaining to KYC, AMLA, etc.
Additionally, the Remittance Operations Officer shall also assist the Department Head to attain the department’s objectives & the bank’s goals of delivering highly satisfactory services to our clients.
Job Qualifications:
A Bachelor Degree Holder in Finance, Accounting, or any business-related course.With at least five (5) years of working experience in banking and banking-related services preferably with strong background in overseas and domestic remittance or money transfer operations.Thorough knowledge of the remittance transaction flow preferably on the various front-end and back-end channels, as well as the different policies, procedures and systems used in the operations for processing money transfers. Ability to analyze simple problems and provide simplified solutions.Must be willing to work on-site and be assigned in Binondo, Manila.