Business Analyst Manager

4 weeks ago

MAKATI CITY, Philippines AXA Group Full time

  • Job Purpose/Summary: 

    Help businesses implement technology solutions by determining the requirements of a project or program, communicating them clearly to all stakeholders, facilitators, and partners, and providing support throughout the System Development Life Cycle. 

    Responsibilities:

    Clearly communicates these user stories and business requirements document to all stakeholders, facilitators, and partners and provides support all throughout the System Development Life Cycle. 

    Business Requirements Analysis

    • Liaise with relevant users on the scope & requirements that can be grouped into features for ballpark estimation during the Demand Categorization Process
    • Lead requirement gathering analysis process and engage with business users, solution architects, and delivery team to document, review and edit business requirements (BRS) for IT Solutions.
    • Prioritize and maintain the âRequirements Clarification Logâ and âTraceability Matrixâ for complex projects.
    • Liaise with relevant users on the UAT plans and test case preparation.
    • Conduct system test results verification, and sampling review prior to releasing the system for UAT
    • Act as the IT coordinator to lead the users in the execution of user acceptance tests and deployment/implementation activities
    • Facilitate the communication between IT, testers, and business stakeholders to ensure all have a clear and complete understanding of the requirements
    • Provide support and coordination between IT, vendor or supplier and business representatives throughout the system development life cycle

    Quality Assurance

    • Ensure compliance with all governance activities during business requirements, QA, and Post Implementation stages

    Service Reliability

    • Facilitate post-implementation verification testing to ensure that changes or new systems are implemented to production per requirements
    • Collate feedback on system bugs and performance issues and submit them to IT for resolution
    • Monitor implemented systems and identify areas for improvement

    Change and Issues Management

    • Effective management of change requests and issues raised during the project build to ensure solutions are delivered on time, within budget and according to agreed quality standards

Your Profile
  • Bachelorâs degree in Information Technology or related field or a combination of education and experience.
  • 3 to 5 yearsâ experience as Business Analyst
  • Relevant experience in life/health insurance (Policy Administration and/or Claims)
  • Experience developing procedural documentation and presentations.
  • Experience in process mapping (current state/future state)
  • Experience in data flow mapping
  • Experience in process improvement/re-engineering
  • Stakeholder management
  • Highly Developed Communication and Relationship Skills
  • Organized and Systematic
  • Good Analytical Skills
  • Proactive/Critical Thinking
  • Negotiating Skills
  • Creative Problem-Solving Skills

About the Entity

Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.

AXA Philippines is one of the first to introduce bancassurance operations in the country, and is among the pioneers in the investment-linked insurance sector.

AXA now offers a complete range of products for all its customersâ insurance and financial protection needs, including savings and investments, health plans, income protection, and health coverage; and through its general insurance subsidiary Charter Ping An Insurance Corporation: fire, motor car, marine cargo, personal accident, bonds, casualty, and engineering insurance products.

AXA Philippines closed 2017 with P26.4 billion in total premium income and P5.7 billion in gross written premiums from Charter Ping An. Today, AXA has more than 4,000 financial advisers in 36 branches, and 700 financial executives in over 900 Metrobank and PSBank branches nationwide. Charter Ping An, on the other hand, has 22 branches nationwide and 2,007 agents.

AXA Philippines is a joint venture between the AXA Group, headquartered in France, and the Metrobank Group, one of the largest financial conglomerates in the Philippines.

The Metrobank Group is a conglomerate of industry-leading businesses that includes First Metro Investment Corporation, Metrobank Credit Cards, Federal Land, Toyota, and Manila Doctors Hospital. It was hailed Best Bank in the Philippines in 2010, 2011, and 2012 by Euromoney and recognized as the strongest bank in the Philippines by The Asian Banker in 2013. It is owned by the Ty Family whose major business interests include financial services, real estate development, power, and manufacturing.


What We Offer
Please visit www.axa.com.ph/careers for more information.

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