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Store Cashier

5 months ago

Metro Manila, Philippines Business Trends Philippines Remote Work Freelance Full time

Being at the forefront of waxing and hair removal, Strip offers quality waxing services and

even when it comes to pre and post wax care. 

Strategic:

Managing all the cash transactions in their workplaceMaintaining daily account of the daily transactionsBalancing the daily account at the end of each dayChecking the daily cash balanceInteracting with the customers that come to the counterSolving all their till related queriesChecking for the price of products and any discounts, offers or promos Receiving payment whether it is cash, card or GC from the customersOrganizing all the work they do and maintaining the accounting recordsReporting discrepancies they find within the accounts to their superiorsResponsible to deposit cash sales everyday 

 

Tactical:

Making daily, weekly and monthly transaction reportsAccomplish and submit DSRCoordinate to the bank in regards to card terminals and related issuesTo perform other tasks that may be assigned to her from time to time

 

QUALIFICATIONS:

 

 Strategic: 

1. Responsible for operations of front service counter 

2. Answering of phone calls, customer enquiries, customer data management and cashiering. 

3. Receiving of guests and customers 

4. Address customers’ queries and complaints. 

5. Introduce and promote product ranges and treatment services to customers. 

6. To comply operating policies and objectives or changes in existing policies and work flow. 

7. Assist the ABM in managing the store, motivating the team, driving sales and maintaining exceptional customer service 

8. Responsible for nurturing referred and captured clients for store thru product promos, services, availment monitoring, new services, etc. 

9. Update immediate superior regarding store happenings and concerns such as customer feedback, products and services needed, suggestions or complaints. 

10. Office Supplies custodian- responsible for ordering of supplies such as GWP, price stickers, store supplies. 

11. To provide good customer service based on company standard 

12. To handle with sense of urgency all customer queries 

13. To target zero customer complaints at all times 

 

Tactical: 

1. To successfully drive in new customers and maintain the regulars in the outlets. 

2. To establish and maintain active interaction with customers and guest to ensure total satisfaction. 

3. To acknowledge any appointment booking for the next few days. 

4. Identifying potential guests for up selling 

5. To invite customers to fill up Customer Feedback cards. 

6. Integrity in carrying out inventory count and feedback to Branch Manager / Operations Manager for any ordering of products. 

7. To perform other tasks that may be assigned to her from time to time 

 

 Key Performance Indicators, Goals and Measurable: 

1. Customer count set by management is met. 

2. Ability to stand firm as a market leader in each brand. 

3. Sales targets are met 

4. To achieve customer service excellent by 90%. 

5. To meet marketing and sales targets through motivation, good communication and teamwork. 

 

Key Performance Indicators, Goals and Measurable: 

1. Customer count set by management is met. 

2. Ability to stand firm as a market leader in each brand. 

3. Sales targets are met 

4. To achieve customer service excellent by 90%. 

5. To meet marketing and sales targets through motivation, good communication and teamwork. 

 

 Key Performance Indicators, Goals and Measurable: 

1. Customer count set by management is met. 

2. Ability to stand firm as a market leader in each brand. 

3. Sales targets are met 

4. To achieve customer service excellent by 90%. 

5. To meet marketing and sales targets through motivation, good communication and teamwork.