Healthcare Representatives

1 month ago

Cebu, Philippines Optum, a UnitedHealth Group Company Full time

ROLE AND RESPONSIBILITIES:

You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member.

Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work.

 

JOB QUALIFICATIONS: 

Senior Highschool Graduate with 0 -18 months of BPO experience.College undergraduate with at least 6-18 months of BPO experience.Highschool Graduate with 12-18 months of months of BPO experience.Must be willing to work on shifting schedules including night shift.Willing to work onsite in Cebu City.

 

WHAT WE OFFER: 

Market Competitive Pay LevelsRetirement PlanMedical Plan (HMO) from Day 1 of employmentDental, Medical, and Optical ReimbursementsLife and Disability InsurancePaid Time-Off BenefitsSick Leave ConversionTuition Fee ReimbursementEmployee Assistance Program (EAP)Annual Performance Based Merit IncreasesEmployee RecognitionTraining and Staff DevelopmentEmployee Referral ProgramEmployee Volunteerism OpportunityAll Mandatory Statutory Benefits

 

WHO WE ARE

Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.Elevate your career with a leading health care company while improving lives.

 

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together.

 

Our Career Centers are now open for onsite hiring Recruitment hours: Weekdays, 10:00am to 5:00pm. Bring at least one (1) government ID and vaccination card.

7th Flr, Calyx Centre, Cebu IT Park, Apas, Cebu City, CebuGF Science Hub Tower 3, McKinley Taguig21F West Tower, One Ayala, Makati CityGF Bldg. N, UP Ayala Techno Hub, Quezon City12 F Vector 3 Bldg., Northgate Alabang6F The Uprise, Felcris Centrale Mall, Quimpo Blvd. Davao City

  • Customer Service Representative

    2 weeks ago

    Cebu, Philippines ADDFORCE HUMAN RESOURCES Full time

    URGENT BPO HIRING ! We are actively looking for a CUSTOMER SERVICE REPRESENTATIVE IT PARK 3 | I. Villa St, Apas Cebu City Walk-in Onsite One day Process! NO CALL CENTER EXERIENCE REQUIRED -- Accounts Hiring -- Project luna - 19,000 Gobe Home Security - 19,000 Banking - 18,400 Retail Account - 17,500 Healthcare Account - 15,000 Global Home Security -...

  • Customer Service Representative

    1 week ago

    Cebu, Philippines Neksjob Corporation Full time

    Job description: Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications: Excellent...

  • Customer Service Representative

    2 weeks ago

    Cebu, Philippines ADDFORCE HUMAN RESOURCES Full time

    URGENT BPO HIRING ! We are actively looking for a CUSTOMER SERVICE REPRESENTATIVE IT PARK 3 | I. Villa St, Apas Cebu City Walk-in Onsite One day Process! NO CALL CENTER EXERIENCE REQUIRED -- Accounts Hiring -- Project luna - 19,000 Gobe Home Security - 19,000 Banking - 18,400 Retail Account - 17,500 Healthcare Account - 15,000 Global Home Security -...

  • Customer Service Representative

    7 days ago

    Cebu, Philippines Neksjob Corporation Full time

    Job description: Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications: Excellent...

  • Customer Service Representative

    1 week ago

    Cebu City, Philippines Neksjob Corporation Full time

    Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:Excellent communication...

  • Customer Service Representative

    4 weeks ago

    Cebu, Philippines Cognizant Technology Solutions Philippines Inc. Full time

    Embrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. With a team of over 270,000 skilled associates, we are committed to Solving client issues and empowering them in the digital era. And that's not all - we...

  • Customer Service Representative

    2 weeks ago

    Cebu, Philippines Cognizant Technology Solutions Philippines Inc. Full time

    Embrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. With a team of over 270,000 skilled associates, we are committed to Solving client issues and empowering them in the digital era. And that's not all - we...

  • Medical Sales Representative

    1 week ago

    Cebu, Philippines Medirich Pharma Distribution Corporation Full time

    Job Description:Join our dynamic team as a Medical Sales Representative! We're looking for a driven individual to achieve daily client coverage and sales targets. Your role involves increasing product awareness, nurturing client relationships, and ensuring timely reporting. If you're passionate about sales, thrive in building connections, and want to make an...

  • Medical Sales Representative

    1 week ago

    Cebu, Philippines Medirich Pharma Distribution Corporation Full time

    Job Description:Join our dynamic team as a Medical Sales Representative We're looking for a driven individual to achieve daily client coverage and sales targets. Your role involves increasing product awareness, nurturing client relationships, and ensuring timely reporting. If you're passionate about sales, thrive in building connections, and want to make an...

  • Healthcare Representatives

    4 weeks ago

    Cebu, Philippines Optum, a UnitedHealth Group Company Full time

    ROLE AND RESPONSIBILITIES:You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care...

  • Medical Sales Representative

    2 months ago

    Cebu, Philippines Medirich Pharma Distribution Corporation Full time

    Job Description:Join our dynamic team as a Medical Sales Representative We're looking for a driven individual to achieve daily client coverage and sales targets. Your role involves increasing product awareness, nurturing client relationships, and ensuring timely reporting. If you're passionate about sales, thrive in building connections, and want to make an...

  • Customer Service Representative

    4 weeks ago

    Cebu, Philippines Cognizant Technology Solutions Philippines Inc. Full time

    Embrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. With a team of over 270,000 skilled associates, we are committed to Solving client issues and empowering them in the digital era. And that's not all - we...

  • Customer Service Representative

    1 month ago

    Cebu, Philippines Nezda Technologies, Inc. Full time

    WE ARE HIRING IN CEBU CITY Accounts Available: Financial/Banking, Airlines and HealthcareSet Up: OnsiteShift: Night ScheduleSalary offer: 15, ,000 (Depending on experience and account) College Graduate no experience requiredHS Graduate with at least 1 year BPO ExperienceGood communication skills is required Other Benefits:- HMO with dependentsNight...

  • Customer Service Representative

    3 days ago

    Cebu City, Philippines Staff Outsourcing Solutions Full time

    Staff Outsourcing Solutions is currently looking for: CUSTOMER SERVICE REPRESENTATIVES (VOICE) Account Available: Retail / eCommerce HealthCare Travel Sales Qualifications: With at least 6 months CSR experience Excellent verbal and written English Communication Skills Average Typing Speed of 45-50 WPM Knowledge of e-Commerce and Retailing is a...

  • Call Center Agent

    1 month ago

    Cebu City, Philippines Velasco Outsourcing Company Full time

    Wake Up To A Better Future!Apply now as our Customer Service Representative!Location: Cebu CityAccount Available : Healthcare, Dispatch Advisor, Financial, Travel Cruise, TelcoEarn UP TO 24,000 + Incentives!Qualifications:At least SHS/HS graduateWith at least 6 months BPO ExperienceWith Excellent English Communication SkillsAmenable to work onsiteWilling to...

  • Calling all Nursing and Pharmacy Graduates- High Pay

    4 months ago

    Cebu City, Philippines TASQ Staffing Solutions Inc. Full time

    The Customer Service Representative (Nurse or Pharmacist) plays a crucial role in providing exceptional customer service to patients, healthcare professionals, and other stakeholders. This position requires a qualified nurse or pharmacist with strong communication skills, empathy, and a deep understanding of medical terminology and healthcare processes. The...

  • PHRN Nurses for Customer Service

    4 months ago

    Cebu City, Philippines TASQ Staffing Solutions Inc. Full time

    The Customer Service Representative (Nurse) plays a crucial role in providing exceptional customer service to patients, healthcare professionals, and other stakeholders. This position requires a qualified nurse or pharmacist with strong communication skills, empathy, and a deep understanding of medical terminology and healthcare processes. The primary...

  • Calling all Nursing and Pharmacy Graduates- High Pay

    4 months ago

    Cebu City, Philippines TASQ Staffing Solutions Inc. Full time

    The Customer Service Representative (Nurse or Pharmacist) plays a crucial role in providing exceptional customer service to patients, healthcare professionals, and other stakeholders. This position requires a qualified nurse or pharmacist with strong communication skills, empathy, and a deep understanding of medical terminology and healthcare processes. The...

  • PHRN Nurses for Customer Service

    4 months ago

    Cebu City, Philippines TASQ Staffing Solutions Inc. Full time

    The Customer Service Representative (Nurse) plays a crucial role in providing exceptional customer service to patients, healthcare professionals, and other stakeholders. This position requires a qualified nurse or pharmacist with strong communication skills, empathy, and a deep understanding of medical terminology and healthcare processes. The primary...

  • Call Center Agent

    1 month ago

    Cebu City, Philippines Velasco Outsourcing Company Full time

    Wake Up To A Better Future! Apply now as our Customer Service Representative! Location: Cebu City Account Available : Healthcare, Dispatch Advisor, Financial, Travel Cruise, Telco Earn UP TO 24,000 + Incentives! Qualifications: At least SHS/HS graduate With at least 6 months BPO Experience With Excellent English Communication Skills Amenable to work...