Service and Parts Supervisor

2 weeks ago

Ilocos Norte, Philippines Laus Group of Companies Full time
  • Implements and achieve the approved daily, monthly and annual targets.
  • Closely coordinates with the Business Manager in ensuring compliance to prescribed service standards: reception, workshop and releasing.
  • Reviews the Aftersales performance and conduct forecasting of targets for approval.
  • Ensures well managed service workshop as indicated by the individual performance of the Service Technicians and Service Advisors.
  • Ensures that the dealers implement prescribed service processes and standards to ensure customer satisfaction and retention.

    JOB SPECIFICATIONS:

  • Candidate must possess a degree in Mechanical Engineering, Automotive, or equivalent.
At least 5 year(s) of working experience in the related field is required for this position.Preferably Supervisors specializing in aftersales or equivalent.Excellent Customer-Relations/Customer-Handling skills.Willing to be assigned in San Nicolas, Ilocos Norte.

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