Medical Billing or RCM Specialist | Onsite: Ortigas
2 weeks ago
Job Description
The Patient Billing Center Coordinator is a key member of the administrative team, supporting the Revenue Cycle Department and handling calls and tasks that are critical to the daily operations
Responsibilities:
· In addition to the above, the Billing Coordinator is expected to:
· Assist patients and administrative staff by verifying benefits, claim status, and rebilling as needed, handling refunds, and updating our payment system and daily billing sheets with patient-specific rates.
· Managing calls with patients, insurance companies, and our third-party billing company as needed or directed by the PBC management.
· Correct problem accounts, edit balances, and A/R functions via our cedar billing platform.
· Meet with Revenue Cycle leadership weekly to discuss and resolve reimbursement concerns, issues, or billing obstacles.
· Managing responses to all Billing queries
· Attend daily morning meetings with the team to review outstanding issues and get aligned for the day and all staff meetings.
· Conceptualize workflows to identify issues and to make processes more efficient as the company grows.
· Identify issues regarding payment flow and escalate.
Qualifications:
· Strong written and verbal communication required.
· Minimum of 2 years of billing experience working within the US Healthcare system, with strong knowledge of medical terminology, CPT codes, and modifiers.
· Strong customer service and analytical skills required.
· Must be detail-oriented and self-directed.
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