Tele-Collections Specialist

1 month ago

Philippine, Philippines First Digital Finance Corporation Remote Work Freelance Full time
Collections Specialist
  • WFH forever
  • Future Leaders ProgramOur Story.

    First Digital Finance Corporation (FDFC) is a fin-tech company building disruptive and innovative products in retail credit for Southeast Asia.

    The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 1.5m downloads.Job Description

    The Collections Specialist will be working with clients. This is a key function for the group. You will be managing our collections portfolio and have the ability to further develop your functional expertise.

    In this role, you will…

  • Be responsible for daily collections of low, medium and high-risk accounts, both verbal and written, and in accordance with our collections strategies and policies.
Ensure our collection policies are adhered to at all times and that you operate in good faith and according to Fair debt collections act, bil: 1448.Negotiate payment agreements, including but not limited to restructuring proposals and/or deeds of company arrangements.Maintain accurate records within our Collections module on all collection activities and next actions.Ensure escalations are initiated in a timely manner.Respond promptly, and accurately, to both client and internal stakeholder inquiries.

Working at First Digital Finance means you will benefit from the following...

Monthly bonus, our good agents earn 30k++ each month. Expected, and encouraged, to contribute your ideas.A great company culture with regular social activities. A collaborative working culture with continuous learning and development at the core, driven by our founders. WFH, setup we give you back 40 hours a month, you would have spent commuting to spend with your loved ones.Qualifications

Our ideal candidate has…

A relevant degree in Finance, Law or related business discipline.Previous collections experience or individuals who are willing to learn. Excellent interpersonal and communication skills.A professional attitude is at the core of everything we do. A person who is looking for a career and is excited to learn.Ability to handle complicated situations.The ability to build strong relationships.The ability to work autonomously and as part of a wider team. Ambition and is comfortable working in a fast-paced environment.Can start May 15th 2023 and attend training at our Kalaw office, 2 weeks.