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USRN New York Licensed | Onsite

2 months ago

Metro Manila, Philippines Omega Healthcare Management Services Inc. Full time
  • Assists Patients in the following: Prescription, Visit Follow Up, Non-Urgent Medical, and Test Result Questions
  • Review the in-basket continuously throughout the day to triage all unread messages
  • Reach out to patient by telephone for urgent issues (guidelines attached) and with the local site via telephone or email as appropriate
  • Perform appropriate chart review and respond directly to patient through Epic MyChart
  • Route messages requiring further clinical assistance from the site to the appropriate pool or provider (e.g., requests for changes in medication, new onset medical conditions or symptoms, referrals)
  • Process medication refill requests and route to provider
  • Document appropriately in the Epic EHR through the MyChart encounter
  • Review and complete if appropriate or route to local site administrative pool
  • Document appropriately in the Epic EHR

     

    Qualifications:

     

  • Must be a US Registered Nurse – New York Licensed
Graduate of BS Nursing with active Philippines Registered NurseWith Clinical or Hospital experience of at least 2 yearAmenable to work on night shiftAbility to demonstrate critical and independent thinkingComfortable with providing patient education related to chronic conditions such as but not limited to diabetes, hypertension, asthma, COPD and heart failure,Excellent communication skills – written, interpersonal and the ability to communicate effectively via telephone and electronicallyStrong computer skills including Microsoft Office suite and Electronic Medical RecordsExcellent customer service skills