Customer Service Representative

1 month ago

Philippine, Philippines Transcom Worldwide (Philippines), Inc. Remote Work Freelance Full time

Earn up to 28K per month plus 35K Signing Bonus

Additional 2,800 onboarding allowance1 month Free MealsFree Shuttle Service

Transcom is looking for talented individuals like you to join our awesome team Be a Customer Service Representative (CSR) for our Transcom Bacolodsite. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

What’s in it for YOU

Driven by our Malasakit culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you’ll be able to utilize once you join our team

Day 1 HMOMeal & Transportation AllowanceRice SubsidyClothing Allowance24/7 TeleconsultFree Psychologist ConsultationIn-house & Online PharmacyScholarship ProgramRetirement FundFree Meal & Medicine (through Transcom’s Tap Card Rewards)Loyalty IncentivesAccidental & Life Insurance

What we are looking for:

Possess a positive attitude.Have very good interpersonal skills (both written and oral)Take ownership for quality, competence, and commitment.Enjoy/thrive on autonomy within the franchise framework and be results focused.Be highly motivated and prepared to work hard.Have high personal energy and enjoy a lively environment.Be highly flexible and welcome change/improvements.

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What Life at Transcom is like

At Transcom, we’re relentlessly committed- to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are highly driven by our Malasakit culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.

Visit us at 21st Lacson Street, Bacolod City (Beside Cafe Bobs) from 9:00 AM-5:00 PM every Monday- Friday.