Healthcare Customer Service | Urgent Hiring

6 days ago

Metro Manila, Philippines Allianz PNB Life Insurance, Inc. (formerly PNB Life Insurance Inc.) Full time

BENEFITS/PERKS

Competitive Salary13th and 14th month salary guaranteedPerformance Incentive Plan / Yearly BonusRetirement Program and Group Life InsuranceHybrid Work Set-upBe part of a pioneer team


JOB DETAILS / ROLE PURPOSE

Our Customer Service/Care Advisors are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must be focused with meeting the needs of our clients as well as collaborate with other departments, consistently delivering a high quality of service and committing to continuous improvement.

 

KEY RESPONSIBILITIES
Key responsibilities will include, but are not limited to, the following:

Responding to queries regarding coverage, claims, hospitalisation, complaintsCommit to the department`s service standards, including a 24 hours turnaround for all written communication including email responsesMulti-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual casesDevelop extensive and sound product knowledge in order to provide timely and accurate information to our clientsAssist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as requiredMulti-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual casesResponsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention

 

KEY REQUIREMENTS

Previous Call Center experience in a Healthcare Account is requiredBachelor's Degree, Medical Allied preferredCan work with minimal supervision and comfortable working with deadlinesStrong Knowledge of Microsoft Office (Excel, Word)Must be willing to work in rotating shiftsMust be willing to work onsite in Makati for the first few monthsFluent EnglishApplicants who are able to start ASAP will be prioritized

  • Customer Service Representative

    2 months ago

    Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service Representive NO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISH START AGAD 2 INTERVIEWS LANG START NA AGAD! HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER...

  • Customer Service Representative

    4 weeks ago

    Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service Representive NO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISH START AGAD 2 INTERVIEWS LANG START NA AGAD! HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER...

  • Customer Service Representative

    4 weeks ago

    Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service RepresentiveNO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISHSTART AGAD2 INTERVIEWS LANG START NA AGAD!HS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer: QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu,...

  • Customer Service Representative

    2 months ago

    Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service RepresentiveNO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISHSTART AGAD2 INTERVIEWS LANG START NA AGAD!HS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer: QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu,...

  • Customer Service Representative

    2 months ago

    Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service Representive NO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISH START AGAD 2 INTERVIEWS LANG START NA AGAD! HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER...

  • Customer Service Representative

    4 weeks ago

    Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service Representive NO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISH START AGAD 2 INTERVIEWS LANG START NA AGAD! HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER...

  • Customer Service Representative In manila

    2 months ago

    metro manila, Philippines Customer Service Representative Full time

    Customer Service Representive HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER CITY Cebu, Insular Bldg. Ayala Cebu, I.T park lahug apas Cagayan de Oro, Teleperformance Davao,...

  • Customer Service Representative In manila

    4 weeks ago

    metro manila, Philippines Customer Service Representative Full time

    Customer Service Representive HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER CITY Cebu, Insular Bldg. Ayala Cebu, I.T park lahug apas Cagayan de Oro, Teleperformance Davao,...

  • Customer Service Representative In manila

    2 months ago

    metro manila, Philippines Customer Service Representative Full time

    Customer Service Representive HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER CITY Cebu, Insular Bldg. Ayala Cebu, I.T park lahug apas Cagayan de Oro, Teleperformance Davao,...

  • Customer Service Representative In manila

    4 weeks ago

    metro manila, Philippines Customer Service Representative Full time

    Customer Service Representive HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER CITY Cebu, Insular Bldg. Ayala Cebu, I.T park lahug apas Cagayan de Oro, Teleperformance Davao,...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines NeksJob Philippines Full time

    URGENT HIRINGCUSTOMER SERVICE REPRESENTATIVE ( HEALTHCARE ACCOUNT)Location; CDOQUALIFICATIONS?At least 18 years old At least SHS graduate At least 6 month customer facing experience Good to Excellent communication skillsAmenable to Work OnsiteWhat awaits youVery Competitive Salary World-class facilities.Best Health insurance for you and your dependentsPaid...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines NeksJob Philippines Full time

    Urgent Hiring We are seeking a highly motivated and customer-focused individual to join our call center team. As a Call Center Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing exceptional service over the phone.Who are we looking for?- 1 year call center experience, voice...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines NeksJob Philippines Full time

    Urgent Hiring We are seeking a highly motivated and customer-focused individual to join our call center team. As a Call Center Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing exceptional service over the phone.Who are we looking for? 1 year call center experience, voice...

  • Urgent Hiring For Customer Service and Sales

    2 weeks ago

    Manila, National Capital Region, Philippines Globiva Full time

    Dear Candidate,Join Globiva family and change your career into an exciting journeyNow Hiring - Sales Executive or Customer ServiceWe are hiring Graduate fresher's or Undergraduates with minimum 6 months of call center experience.. Sales Executive / Customer ServiceJob Description: - Inbound Customer service / outbound Sales Interface with Customers via...

  • WFH | No Final Interview | Customer Service Representative

    3 weeks ago

    Metro Manila, Philippines stackph.com Full time

    URGENT HIRING !! URGENT HIRING !!JUNE 18 START DATESites: Pasig, Cebu & AlabangCustomer Service Representative (Pioneer Account)Salary package up to 21K-WE ACCEPT HIGHSCHOOL GRAD./ FRESH GRADUATEWITH/WITHOUT BPO EXP.-WILLING TO START ASAP-1 DAY PROCESS 

  • CSR- Healthcare Account Representative

    2 weeks ago

    Manila, Philippines Aspire Global Solutions Full time

    Are you thrilled about delivering outstanding customer service? We are actively looking for Call Center Agents around Metro Manila or in any nearby Cities. We offer up to 25k salary!Qualifications:• Candidate must have at least 1 month of BPO experience• Candidate must have at least Good English Communication Skills• Accepting Highschool graduates,...

  • Member Services Representative

    2 weeks ago

    Metro Manila, Philippines Imagenet Phils., Inc. Full time

    Apply Today! Don't delay, qualified candidates will be reviewed on a rolling basis. Job Description: Member Services Representative (Healthcare)Position Overview:Join our team as a Member Services Representative (Healthcare), where you will play a crucial role in taking member services calls in relation to policy management, benefits and claim inquiries....

  • Urgent: Training Specialist

    5 days ago

    Metro Manila, Philippines Omega Healthcare Management Services Inc. Full time

    The job of a Process Trainer is to essentially educate, guide, and coach new employees on how to effectively perform their jobs by developing the capabilities that are required for optimal job performance. The job also involves a number of complimentary activities such Training needs analysis, Training Needs Identification, Research & Development of Content,...

  • Customer Service Representative

    2 months ago

    Metro Manila, Philippines Neksjob Full time

    Hiring Customer Service Representative !! - MAKATI SITE - CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. What are we looking...

  • CSR Ortigas

    2 months ago

    Manila, Philippines Customer Service Representative Full time

    POSITION: CSR (VOICE)EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experienceWORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE: Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differential-HMO coverage for employee upon Day 1 and...