HR Associate

1 month ago

Mandaluyong, Philippines Continuum Global Solutions Full time
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional.

Are you ready to be one that AIMS HIGHER. REACHES FARTHER when it comes to supporting our organization's HR functions? Can you ACT BOLD.BE PASSIONATE in becoming a trusted expert in the field of HR? Can you BE ONE.HELP MANY in adhering to essential HR policies, standards, and procedures? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION?

JOIN OUR TEAM TODAY

The HR Associate is generally responsible for the smooth and successful onboarding journey of new hires, including the execution of new hire engagement plan, and the efficient monitoring of new hire documentation. He/She is also responsible for employee records management and general administrative tasks within the department.

ESSENTIAL FUNCTIONS

New hire onboarding

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-Recruitment POC/Coordination of new hire requirements, e.g. ID, Payroll/Bank

-Facilitate, host and/or conduct New Employee Orientations (NEO)

-Maintains the NEO calendar

-Ensure completion of NEO documentation, such as but not limited to Employee Acknowledgement, Employee Feedback, NEO Survey, etc.

-Facilitate NEO-related programs and/or activities, e.g., ice breakers, games, distribution of welcome kits, site tour, Leaders introductions, etc.

-Coordinates with Employee Engagement Lead new-hire announcements.

Employee records management

-Management of employee 201 file

-HR data audit of new hires’ records endorsements from Recruitment

-Tracking and monitoring

-Employment requirement endorsements from Recruitment

-Probationary and Regularization periods

-Performance appraisal periods

-Other relevant and pertinent records

Reports Generation

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-Preparation and submission of New-Hire summary list to Benefits team:

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-New hires eligible for enrollment in HMO and GLI

-New hires’ dependents eligible for enrollment in HMO and GLI

-Preparation and submission of New Hire Survey Reports/Analytics

-Submission of Reports and Analytics as required

General Admin

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-Manage HR Forms and Templates

-Acts as Scheduling Assistant (Admin hearings, etc.)

-Responds to Employment Verification Requests

-Liaison to government offices

-Procurement

Other duties

Duties, responsibilities, and activities may change at any time with or without notice.

REQUIRED EDUCATION AND EXPERIENCE

-Bachelor’s degree in Psychology, Management, or any Behavioral Sciences course
-Minimum 3 years’ experience in HR, specifically in Onboarding, Records Management, and Benefits Administration, and at least 1 year experience in Employee Relations, covering end to end case management
-Strong Background MS Office Applications, Data Analysis or HR Analytics
-Proficiency in written and oral English and excellent communication skills (e.g. conversation English, conducting presentations, etc.)
 

ADDITIONAL REQUIREMENTS

-Flexible work hours, i.e. changes from mid-shift and/or night shift to occasional day shift.
-This is a (full-time position that requires flexibility to work a minimum of 40 hours weekly, 5 days of the week, potentially with extended hours during regular work days, or on weekends and public holidays.
-Open to working onsite
 

PERKS & BENEFITS

-Insurance and other company benefits
-Fun, Healthy Work Environment
-Company equipment provided
 

About Continuum Global Solutions, LLC 

Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at continuumgbl. 

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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