IT Business Analyst

2 months ago

Metro Manila, Philippines Manpower Philippines Full time

About the G Nation: Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash, we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

 

Who You'll Be Working With: If you have a strong background in IT, computer science, or software engineering, and are analytical, technologically savvy, solutions and process-focused, then the Customer Experience Management (CXM) team under the Technology & Operations group may be for YOU

 

You will be responsible for the following:

• Product Solutions Designer/Manager are responsible for the development and delivery of new products and services as well as improvements to existing products and services.

 

• Manage the product design and development team, create processes and mechanisms to enable to the team to support.

 

• They are key members of cross-functional product development and delivery teams that typically include engineers, technologists as well as representatives from marketing, finance and quality assurance teams. Product leads liaise with different members of the development team to drive projects forward.

 

• Product Solutions Designer/Managers must be customer-centered but also have the relevant technology know-how to bridge in order to develop “product market” fit. They work with Product Owners to develop a deeper understanding of customer needs -- that can be accomplished via research, reviewing data and analytics of customer behavior, A/B testing and talking directly to customers.

 

• Product Solutions Designer/Managers help facilitate product specifications and user stories and are directly responsible for defining the customer experience via mock-ups and wireframes. They work with Product Owners to prioritize features and present trade-offs and risks.

 

• They work with Technology Leads / Manager and other engineers to agree on a working architecture and present relative trade-offs to certain approaches. They also work with Test Leads and Managers to determine edge case scenarios and proper handling on the customer side. Project management skills are essential to bring product development programs to a successful conclusion -- on time and within budget. Product Solutions Designer/Managers develop schedules for each phase of the development program and monitor progress against targets. They also set up reviews at each stage to ensure the program is meeting its objectives as it progresses from concept to specification, design, development and launch.

 

• Product Solutions Designer/Managers need to have good communication skills to deal with the many different stakeholders in a product development program. They liaise with the senior management team to agree strategic development objectives and gain budget approval for projects. They coordinate the work of different specialists within the development team and ensure that individual members keep the rest of the team informed on progress.

 

We're looking for:

• Product Solutions Designer/Managers may come from a technical or business background but a strong technical background -- namely having the ability to read source code.

• Previous experience in product and software development, design or digital marketing provides a useful background.

• They must be able to demonstrate the ability to work effectively in a team environment and deliver successful results.

• Experience in working within multidisciplinary teams to meet strategic objectives is important.

• Strong background in process and business operations

 

Perks & Benefits You'll Enjoy:

 

Agile work set up HMO upon day 1 with free dependentGuaranteed 14 monthsRice, Clothing and Transportation allowances for ALL levelsWellness allowance with expanded coverage of reimbursable wellness itemsAdditional paid time off on top of VL creditsAnnual Performance-based Incentives and Bonuses beyond market standardsFlexible benefits options (under the Super GFlex Program)

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