Urgent Hiring: Lounge Manager

1 month ago

Project, Philippines HR Network Incorporated Full time
Ensuring the smooth and efficient functioning of the airport lounge. Overseeing and guiding a team of service and pantry personnel to deliver the highest quality service to lounge customers.Duties and Responsibilities:
  • Lead, guide, and support a team of service and pantry staff and other resources to ensure smooth operations at the airport lounge.
  • Monitor operations regularly and improve processes to guarantee top-notch service for all lounge customers.
  • Maintain proper buffet, bar, and stock levels for food and beverage items in line with food safety standards.
  • Supervise staff to ensure compliance with company policies on food safety, health, safety, grooming, and hygiene.
  • Plan and assign tasks to lounge personnel before each shift.
  • Ensure staff compliance with documentation requirements such as updating work logs and monitoring forms.
  • Interact with lounge customers to understand their needs and provide appropriate recommendations.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration or any related field
  • With 3 years of experience in supervisory position in the hospitality or airport industry
  • Preferably with experience in managing lounge or F&B Operations
  • With excellent communication and interpersonal skills
  • Proficient in using  software and technology for record-keeping and reporting
  • Willing to work onsite in Parañaque

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role