Engineer I, Technical Support Order Engineering

2 weeks ago

Metro Manila, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

Emerson’s 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Engineer I, Technical Support Order Engineering, you will be responsible for validating orders for accuracy and completeness of information and assisting the Technical Sales and Engineering Teams in the evaluation of special construction and bill of material requests.

 

In this capacity, you will evaluate the basic engineering specification, compare the application with industry standards, and escalate to whom should be directed. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.

 

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines All roles are currently in a blended Work-From-Home arrangement, and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities.

 

 

In This Role, Your Responsibilities Will Be:

To check for the completeness and correctness of customer documents (e.g., purchase orders, transaction screening forms, approvals, and sizing sheets) for Tier 0 orders for specific sites.

To enter data/orders (trade, intercompany, and no charge)/items into Business System tools and send Customer Order Acknowledgement.

To check documentation (e.g., drawings, Engineering Master, manuals, and bulletins) and forward modification requests to the appropriate group.

To submit requests for the creation of new parts and finished good numbers.

To review the accuracy of newly created parts or finished good numbers and endorse corrections or updates as needed.

To identify continuous improvement project ideas and/or participate in projects related to process and quality improvement.

 

 

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently carry out tasks independently and generate accurate, high-quality outputs. You build and deliver solutions that meet customer experience. You can proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment.

 

 

For This Role, You Will Need:

Bachelor’s degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Electronics and Communication Engineering, Instrumentation Process Controls, or related courses.

At least 1 year of related work experience in Sales or Customer Service.

Basic knowledge of Office365 applications.

Good English communication skills.

 

Preferred Qualifications that Set You Apart:

Advanced knowledge of Microsoft Excel is a plus.

Knowledge of Power BI is a plus.

 

 

Our Offer to You:

 

Make a difference with the work you do.

 

By joining Emerson, you'll be part of a versatile, dedicated team of motivated professionals who share a collective passion for progress and excellence.

 

At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We attract, develop, and retain outstanding people in an inclusive environment where all employees can reach their greatest potential.

 

Join us and be part of a proud and thriving organization that values its people. Enjoy our market-competitive pay and benefits package, including food and transportation allowances, comprehensive insurance coverage, retirement benefits, and more. We invest in your growth with career development programs and reward your achievements through merit-based increases. We provide exceptional healthcare coverage for you and your loved ones, as well as paid leaves and tuition reimbursement for approved programs. Our well-being programs, exciting business travel opportunities, safe working environment, and commitment to social responsibility ensure you thrive personally and professionally. Be part of a team that not only values your contributions but also cares about your growth, well-being, and success. Let's take the leap and experience a fulfilling career with us. Let's Go

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