Global Control Tower Manager
4 months ago
• Monitor and manage the service providers' transportation report timeliness & data accuracy.
• Manage all international shipments across geographies to ensure that service providers via air, ocean, and parcel are fully compliant with the agreed service level.
• Take immediate action and intervention to mitigate and manage potential delays or shipment delays that will lead to service issues.
• Collaborate with service providers to conduct an immediate root cause analysis and issue resolution to mitigate shipment delays.
• Closely monitor actual transit time trends & performance vs the contractual transit time.
• Proactive and timely communication of transportation events such as but not limited to strikes, force majeure, port congestions & road, air & sea incidents, business impact, and affected shipments.
• Manage and report transportation performance and KPIs.
• Take an active role in managing vendor performance.
• Socialize with BUs and Global Logistics teams on any potential service or transit time issues or service issues.
• Close collaboration with all Internal & External stakeholders.
• Support in developing transport processes and procedures.
• Support in conducting training and transport knowledge sharing across all geographies.
• Actively participate in best practice sharing across.
• Lead transport transformation as part of the Continuous Improvement process
What your background should look like: • Bachelor’s degree in Logistics, Engineering, or Business related courses
• Preferably with an MBA or Diploma or Master’s in Logistics or Supply Chain or a related field
• Knowledge of the English language enabling professional work CRITICAL EXPERIENCE
• 10+ strong knowledge and work experience in managing international transportation operations from a fast-paced industry such as electronics, automotive, industrial, FMCG, or service industry (freight forwarding, shipping lines)
• Strong analytical skills
• Effective communication and presentation skills
• Cross-cultural knowledge and experience
• Project management skills
• People management skills
• Knowledge in SAP & other ERP Competencies Motivating OthersBuilding Effective TeamsManaging and Measuring WorkValues: Integrity, Accountability, Inclusion, Innovation, TeamworkSET : Strategy, Execution, Talent (for managers)
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