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Front Desk | Receptionist

3 months ago

Metro Manila, Philippines KMC Solutions Full time

The Purpose Driven Career Objectives of a Admin / Reception at KMC:

The Customer Success Associate is expected to perform tasks quickly and efficiently, with a high level of professionalism and a positive attitude. It is expected that the Customer Success Associate is capable and able to help manage the front desk, office/facility, and clients, it can be internal and or external.

 

To apply for Admin / Reception, you are excellent at:

FRONT DESK MANAGEMENT:

Providing support at the reception/front desk through:Answering and dispersing calls and inquiriesWelcoming/ receiving applicants, visitors, and clients of the CompanyResponding/ addressing tenant concerns and walk-in inquiriesHandling daily incoming and outgoing mailReceiving, distributing, and filing incoming letters, billings, invoices, documents and/ or other communicationsManaging the front office on a daily basisAssisting with photocopy, printing, and scanning client requestGatepass / work permit processingPreparing and accomplishing errand formMonitoring the cleanliness in the concessionaire areaAny ad hoc duties as required

 

GENERAL SERVICES / TENANT SERVICES

Being the Point person / Representative in the workplaceReserving the Conference roomReporting and coordinating any workplace issues and ensuring job completionProviding administrative support to membersProviding unmatched customer experienceBuilding strong relationships with membersEnforcing company policies and procedures, and safety and health regulations and standards

 

GENERAL ADMIN

Attending ticket requests within SLAAssisting office walk tours with prospective clients and marketing eventsOffering and serving refreshments to the ClientAssisting and doing simple troubleshooting IT concerns like wifi connection and borrowing of LAN/ HDMICoordinating with the vendor for any Client request below 20KDistributing monthly treatsFollowing operational processes and proceduresEnforcing house vision and security guidelines

 

GENERAL OFFICE MAINTENANCE / FACILITIES MANAGEMENT

Maintaining Office Show-readiness, cleanliness and maintenanceConducting random facilities walkthrough to report current and urgent issues, and handling foreseen issues and members’ needsCoordinating with Customer Success Lead for any facilities/Building issues

 

Your Success Profile includes:

Bachelor of Science in Business Administration, BS HRM, BS Tourism, or any similar coursesAt least 1-2 years of work experience as Front Office Staff or Admin AssistantKnowledge of MS Office applications (MS Word, Excel, PowerPoint, Office 365)Hospitality or Customer service background is a plus