No more applications are being accepted for this job
URGENT HIRING | Customer Service Representative
1 month ago
Talomo, Philippines
Alorica Davao
Full time
Customer Service Representative Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Knowing our products inside and out so that you can answer questions.- Processing orders, forms, applications, and requests.- Keeping records of customer interactions, transactions, comments, and complaints.- Communicating and coordinating with colleagues as necessary.- Providing feedback on the efficiency of the customer service process.- Managing a team of junior customer service representatives.- Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements:- High school diploma, general education degree, or equivalent.- Ability to stay calm when customers are stressed or upset.- Comfortable using computers.Summary of role requirements:
- Flexible hours available
- No experience required for this role
- Working rights required for this role