Specialist, Travel Services

4 weeks ago


Quezon City, Philippines Concentrix Full time

Job Title:

Specialist, Travel Services

Job Description

The Travel Services Specialist as part of the Travel & Service Department, focuses on business travel needs of the company, its employees, and other individuals with company-related requirements. The scope focuses more on the administrative responsibilities of the department and providing support to other stakeholders.

Role and Responsibilities:

  • Processing of domestic and international transportation and lodging arrangements for the organization's employees & clients (flights, hotels, transportation, credit card, etc.)
  • Confirming reservations, distributes tickets along with confirmations to traveler.
  • Researching on optimal travel alternatives and identifying most suitable as well as best quality service with reasonable possible rates.
  • Interacting with partner travel agencies or individuals to verify travel details and arrange reservations.
  • Facilitating Visa and other travel-related document applications
  • Processing of Invoice & Reconciliation of expenses
  • Reporting of accruals to Finance Department
  • Maintenance, identification and verification of Credit Cards
  • Screening and Processing of reimbursements and other related expenses
  • Researching and resolving all incorrect charges with respect to entire travel program
  • Maintaining queues in priority order as well as proper timelines
  • Coordinating, supervising and implementing every aspect of travel arrangements for staff,  and clients
  • Monitors and Creates Purchase Orders requirements for the team and other departments, as necessary

Required Skills and Experience:

  • Must have a Bachelorâs degree from a three year College or University
  • Must have atleast 1yr of experience handling the similar role in Customer Experience/ BPO Industry.
  • Should be well versed with Flight/ Hotel Bookings, Event management, International travel documentation (VISA formalities) etc.
  • Prior experience in Global Travel Services role would be an added advantage.
  • Should be proficient in MS office i.e. Powerpoint, Word, Excel.
  • Decent communication skills.

Location:

PHL Quezon City - Giga Tower,10th,11th,18th,19th Flr

Language Requirements:

Time Type:

Full time

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