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Assistant Operations Manager

3 months ago

Philippines CCK City Network, Inc. Full time

Responsibilities:- plan, direct, or coordinate the operations with the client and other stakeholders- oversee the overall operations of the section assigned to manage- execute strategic plans and goals- implement and monitor policies and procedures to ensure efficiency and quality to ensure customer satisfaction and compliance- supervise and train staff- manage budgets and resources- identify and resolve problems, risks, and opportunities for improvement- report on performance and progress- Other related tasks that may be required from time to timeRequirements:Bachelor’s degree in English Language, Mass Communications, Business Courses or related coursesExperience in test rating in a BPO setup (Preferred)Experience in management, operations, and leadershipUnderstanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow managementAbility to build consensus and relationships among managers, partners, and employeesExcellent communication skills