Salesforce Administrator

 

Requisition Number: 95493 

BASIC FUNCTION

Position Overview

As a Salesforce Administration your responsibilities will include managing user and license administration, configuring Salesforce settings, overseeing sandbox environments, and ensuring data quality.

What you’ll do at Insight

This is a varied business facing role, with the following responsibilities:

-All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
-Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
-Sandbox environment management
-Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
-Identify unused or underutilized platform features
-Create a platform roadmap and define priorities, liaising with stakeholders
-Own the communication of any platform changes to end users and stakeholders
-Data management to improve Salesforce data quality, implementing rules and automation as needed
-Proactive system maintenance including Security Reviews, Release
-Updates, Health Check, and Optimizer
-User support tickets
-Monitor and improve user adoption
-New user and ongoing user training 
-Technical documentation
-Working with integrated applications

What you’ll need to join Insight

-Bachelor’s/Postgraduate degree, or professional qualification
-At least 2+ years’ of Salesforce Administration
-Hands-on experience with Sales Cloud or your Salesforce product
-A proactive attitude to platform enhancements
-Designing scalable, best practice solutions
-Excellent relationship-building skill
-Ability to liaise with stakeholders at all levels
-Translating requirements into technical solutions
-Experience in change management and governance
-Training end users and key stakeholders
-Technical documentation
-Available and responsive to questions
-Experience implementing Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
-Salesforce certifications is an advantage
 

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

About Insight

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight 

-Founded in 1988 in Tempe, Arizona
-11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
-$8.3 billion in revenue in 2020
-Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
-2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
-Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
-Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
 

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605. 

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