Service Coordinator

1 month ago


Metro Manila, Philippines EPTA REFRIGERATION PHILIPPINES, INC Full time

JOIN OUR TEAM

Epta is a multinational industrial group present in five continents, working to meet the needs of all segments of commercial refrigeration, interpreting the cultures of our consumers from the most diverse countries, and giving life to sustainable cold technologies that, with an eye to the future, create value for customers in every part of the world.

The Group offers the widest and most comprehensive range of solutions for commercial refrigeration, ensuring the supply, installation, and maintenance of systems, both directly and through an extensive network of distributors worldwide. EPTA Group also has a strong presence within the Food & Beverage market, working in partnership with major players in the sector.

Our Company in the Philippines, Epta Refrigeration Phils. Inc. is looking for

CUSTOMER SERVICE REPRESETATIVE

Helps customers with complaints and questionsGives customer information about products and services, take orders, and process returns.Prepares Debit Notes or billing for Service CallsEnsures that Work Sheet Debit Notes for the month are submitted to Finance DepartmentEnsures that Billing attachments are accurate and completeEnsures all billings are processed timely and in accordance to theMaintains and organizes files that are relevant and necessary for client servicing such as Service Reports, Delivery Notes, Pull-Out Forms and Checklist of PM ReportsEndorses to Service Center Supervisor all details as reference for the preparation of quotations

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