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Chapter Lead
4 months ago
• Support interactions with customers and development team to gather and define
requirements
• Focus on technology requirements / standards on 1 or more squads. Drive the technical
design and evolution of the services owned by the teams. Lead architectural and design
discussions
• Assist the Squad Leads & Teams to ideate, review design, mentor during build, code-review,
test, load-test, launch and monitor performance in production
• Help engineers / squads to design the right system by giving them clear objectives but
letting them take care of the system-level architecture
• Provide regular reports to the Area Lead and other departments on your Squad’s technical
achievements, challenges, and recommended solutions.
• Help remove blockers
• Lead and consult on developing maintainable/scalable, effective, defect free source code
that meets business requirements and team standards, conduct unit test case development,
develop highly complex test scripts, conduct impact analysis.
• Assist in analyzing and troubleshooting application issues
• Support and facilitate maintenance and upgrades of existing software applications
• Lead troubleshooting and major incident support, perform blameless postmortems, and
drive action that improves reliability for the long term