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TECHNICAL WRITER

4 months ago

Metro Manila, Philippines RCG Global Services Full time

QUALIFICATION

Data Analytics background/ experience - analyzing and formatting data to create reports, metrics, dashboards, and/or presentations using Power BI or other reporting toolProficiency in reading and writing basic SQL queries to obtain data for report documentationProficiency in Standard Generalized Markup Language (SGML) or Extensible Markup Language (XML).Experience creating and integrating style sheets, programming scripts, XML and SGML programming.Excellent written and verbal communication skills.Capability to research and analyze detailed technical processes and extract technical information.Ability to adapt to changing priorities.Capability to learn new software and produce results in a short period of time.Competent interaction skills with all levels of employees.Ability to format documents to meet contract requirements.Ability to write using proper grammar and punctuation.Bachelor's Degree in Technical Writing/English/Journalism or equivalent training and/or work experience.Strong Technical Writer with experience in SGML or XML content.Microsoft Office Suite (Word, Excel, PowerPoint).Experience working in an agile environment is a plus

RESPONSIBILITIES

Develops analytical documentation using Power BI and Jira; documentation may be in the form of excel, PowerPoint, PowerBI dashboards, and/or word documentsValidates the documents to make sure that these are accurate during engineering reviews and verify the documents during hands-on software verificationInteracts with engineers, customer representatives, subject matter experts, vendors, customers, product management, technical product management, and other technical personnel

Other Details:

Permanent/ Full-timeNight ShiftHybrid Work Set-up (2x/week in Makati)