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Travel Consultant

3 months ago

Metro Manila, Philippines Philscan Travel and Tours, Inc. Full time

A Travel Consultant is responsible for building and maintaining relationships with clients to ensure that travel arrangements and travel-related services required by clients are provided professionally and efficiently within the parameters of client policies and objectives, company policies, contracts and service level agreements (SLA), and government regulations.

Brief Description of Job Scope and Responsibilities:

Determine travel and travel-related requirements of clients; including length of stay, hotel, registration, tours, meals, transfer arrangements, and transit time, and provide choices according to the parameters set by clients.Research on various destinations and means of travel about prices, , travel restrictions, and visa requirements.Arrange fare quotations, booking tickets, hotel accommodation, car rentals, and travel insurance for domestic and international trips.Book air travel, hotel accommodation, and car rental in both GDS and non-GDS facilities.Handle visa inquiries in coordination with the Documentation Department.Issue tickets for domestic and international flights after information input into TAIS. Inform clients about relevant travel information such as flight changes and provide alternatives. Perform tasks necessary to process and ensure timely refund, rebooking, and re issuance delivery. Maintain current knowledge of the state of travel industries and provide clients with general travel advice and required relevant industry information. Offer other value-added services such as travel insurance or transfers. 

JOB DESCRIPTION:

Bachelor's degree in tourism, travel, hospitality, business or related fieldWith working knowledge as a travel agent/advisor/consultant handling domestic and international trip destinationsIn-depth understanding of GDS (Amadeus, Galileo, and Sabre)Excellent verbal and written (English) communication skillsStrong problem-solving and interpersonal skillsAbility to manage time, prioritize tasks, and negotiate effectivelyHighly organized and detail-oriented