System Administrator

2 weeks ago


Metro Manila, Philippines Expand Force IT Solutions Inc. Full time

The System Administrator’s purpose is to maintain the servers, computer systems, hardware & software, printers & scanners and other peripherals of the clients, ensuring that they run smoothly and providing technical support and advice to computer users by answering calls and/or emails.

Benefits to this position include:

Work-From-Home throughout the duration of pandemic.Internet Subsidy during WFHHealth Insurance (HMO with Dental Coverage) with Free DependentLeave CreditsAnnual AppraisalFREE Trainings, Exams and CertificationsOther office perks such as:IncentivesFree Meal FridayGifts for special occasionsEmployee Referral BonusOpportunity to Travel AbroadLearning from the best in the Global CultureVirtual Activities and Employee EngagementsCareer ProgressionWork-Life Balance

Job Responsibilities:

Performing support and troubleshooting to different Cloud Technologies (Microsoft Azure, Office 365, MS SharePoint etc.).Performing support and troubleshooting to different security platforms, anti-virus and malware.Create, change, and delete user accounts per request.Conduct basic to intermediate Server troubleshooting and setup.Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.Develop, maintain, and document installation and configuration procedures.Perform basic network troubleshooting and triage.Maintain facilities in individual machines, such as drivers and settings of personal computers as well as printers (local and network printers).Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.Administer servers, desktop computers, printers, firewalls, smartphones, software deployment, security updates and patches.Other related job that will be assigned by the supervisor/manager.

Job Requirements:

At least a College/Bachelor's Degree; Computer Engineering, IT, or any related course (Electronics Engineering or IT degree is a plus)At least 2-3 years of solid work experience in related industry, IT or MSPWith excellent verbal and written English communication skills.Has the ability to communicate technical information to a non-technical person.Certification in Microsoft, Windows, Cisco, or Symantec is a big plus.Experience and knowledge of basic Windows OS troubleshooting, and configuration is a must.Experience and knowledge of basic Mac OS troubleshooting, and configuration is an advantageExperience and knowledge with different security platforms, anti-virus, and malware (Symantec Endpoint Protection, Windows Defender, etc.) is a plus.Experience and knowledge with the following technology is a huge advantage:Microsoft AzureOffice 365SharePointOneDriveTeamsAmendable to work in nigh shift schedule, weekends and PH holidays.Amenable to provide on-call support and render overtime during events that require backup support.Open to travel to attend business conference, events and meetings. 
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