Hub Lead

1 month ago

Philippine, Philippines Shopee Philippines Inc. Remote Work Freelance Full time
  • Manage the day to day operations within the hub using the daily performance report, track record of high performance, and team improvement
  • Ensure procedures and regulations are enforced
  • Dispute resolution within and outside the team
  • Lead team briefing, weekly meeting with staff, regular meeting on team performance
  • Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
  • Improve internal process between the hub and the rest of the Operations team, in order to improve SLA

    Requirements:

  • Bachelor’s Degree or higher in related fields
Has held a leadership role in a division or team, within a warehouse or hub environmentExperienced in e-commerce fulfillment