Product Owner

1 month ago

Makati, Philippines ING Full time

Global Financial Crime & Fraud Prevention - Role Description

Product Owner – Secondary Analytics for Transaction Monitoring

ING is looking to recruit a Product Owner (PO) for the rollout/implementation and daily coordination of a of an analytics functionality within the Transaction Monitoring area. The Product Owner will act as a bridge between stakeholders and the platform/development team consisting of Business Analysts and Dev/Ops Engineers.

In the initial phase, the Product Owner SATM (Secondary Analytics) will carry shared responsibility for onboarding several countries to the SATM solution. This new SATM solution serves as an addition to the existing Transaction Monitoring solution. Following this phase, you will responsible for coordinating the business-as-usual of the solution. This will entail periodic processing, threshold setting, and extensive communication with other TM teams, country contacts, model developers, operations and TM Management. You will gather insights on performance to improve on the processes around the solution and improve on effectiveness.

We are looking for a highly communicative team player, leader and motivator with a track record in rolling out solutions as well as daily coordination. You will be working with a multidisciplinary, international (partly remote) team with complex objectives, operating in a fast-moving, challenging environment with a very strong IT component.

The PO SATM must have thorough understanding of Agile Way of Working, Scrum Methodology, Stages of Software Development Life Cycle. Knowledge of Platform Security, Information Security Policies and related control implementations, Cyber Security and operational resilience, Data Processing and Data Security is an advantage.

In this role, you will work in close collaboration with your Cluster Lead in Amsterdam and an implementation manager, who you will support in rolling out the SATM solution to the countries. You will need build close relationships with senior ING business stakeholders in the TM domain and IT.

Accountabilities

As PO SATM, you will contribute to the rollout of entities onto the SATM solution together with your team of Business Analysts and Dev/Ops Engineers using the Agile/Scrum methodology.

  • You are responsible (as representative for the solution) to prioritize the backlog to obtain maximum stakeholder value and optimal capacity utilization.
  • You play an active role in the QBR (quarterly business review) to ensure user epic feasibility, applying your business and content knowledge;
  • You actively act as go-to person for senior stakeholders during the course of the quarter;
  • You communicate a Product vision and strategy to your team;
  • You solve impediments encountered by your team in the development of the Product;
  • You maximize the value of product delivery through owning, ordering, prioritizing and communicating the Product Backlog, adhering to agreed boundaries set by the Cluster Lead on time and functionality;
  • You manage and prioritize the backlog of the Squad and are actively involved in the creation of stories and features for your Squad;
  • You monitor the quality and performance of your Squad;
  • You are responsible for the ‘what’ in a Squad, ensuring that functional and non-functional requirements are met for all stakeholders. Non-functional requirements include, but are not limited to: security, resilience, performance, contractual, legal and compliance requirements and obligations;
  • You ensure alignment with other Squads and other Product Owners.

    Key Characteristics and profile requirements

    • University Bachelor- or Master degree;
    • Ideally a minimum of 7 years of working experience as a Product Owner/ Senior Consultant / Product Manager (depending on role specification and related seniority level) within a highly regulated financial services environment;
    • You have proven experience stakeholder engagement at a mid-senior level;
    • You have experience with implementing tooling or processes in different countries, working in an international setting;
    • A personality and capabilities to optimally function within an Agile/Scrum environment;
    • Very strong personality with communicative, networking and influencing skills;
    • Fluent in English; speaking and writing;
    • Strong experience in producing clear, concise information for senior management;
    • You are a proactive, enthusiastic and positive individual who feels personal responsibility for the quality of your team’s work;
    • You have enormous sense of ownership and you consider the product ‘your shop’;
    • You can say no with confidence and strong reasoning, you are comfortable with ambiguity, and you can make well calculated decisions based on limited information, under pressure;
  • You are ambitious and you enjoy the global scope of the role which provides you with the opportunity to work together with different cultures;
Willingness to be on regular stand-by if required and work partly in CET Time-zone;Technical knowledge and experience in ServiceNow, FCRM, Quantexa, AA/AI platforms, Agile/scrum/DevOps is an advantage.

Your Work Environment:
You will work together with your enthusiastic and professional colleagues in (virtual) BusDevOps Squads spread across multiple locations and multiple Squads. You will be part of an exciting truly standardized development journey towards the Global Financial Crime and Fraud Prevention Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 40 million+ ING customers.

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