Customer Relations Services

1 month ago

Philippine, Philippines SM Supermalls Remote Work Freelance Full time
  • The Customer Relations Services (Security) Supervisor is responsible for assisting the CRS Manager in the over-all supervision of personnel assigned to his section;
  • Leads CRS Representatives in conducting searches/inspection within the designated area before and after the store hours in any given time, if warranted;
  • Attends to customer concerns related to security matters;
  • Assists in ensuring compliance to established security procedures and makes recommendations as to its review and/or continued implementation.

    Educational Requirements:

    • Graduate of any four-year course

    Experience Requirements:

    • With at least 2-3 years of experience in security operations

    • Has knowledge in safety and security policies and procedures, investigation, reporting, and customer handling.

    Work Location:

    • Candidates must be willing to be assigned in SM City Bacolod